Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or made to order This cancellation policy lays out how you can change or cancel these kinds of purchases.

See our returns policy for more details on returns and refunds. 

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect payment at checkout, store your payment method, then fulfill shipping at a future date.

If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.